Mr. Ken Decorative stainless steel sheet distributor Vietnam
Feb 20,2023 Vaacoo
Mr. Ken has been working in the metal industry for nearly 10 years. Before that, he also imported from China. Once he was looking for mirror stainless steel sheets, he searched for suppliers from Google and found us. He sent us an enquiry by email and we managed to contact him on whatsapp according to the number he provided. We learned through whatsapp that he hoped we could support him in terms of price and technology, and he would start with the trial order if possible. He is really very professional in decorative stainless steel sheets, so he also asked us a lot of questions, such as: how many years we have experience in the production of decorative stainless steel sheet, whether we have already exported, and export to which countries, the production of decorative stainless steel sheet main type is what, color, surface and so on. How many days is the production cycle? What are the payment terms and so on? Although we have replied to all his doubts, the customers still feel uneasy, which of course we understand very well. We can only slowly let the customers know more about us and trust us.
After a few days, Mr.Ken finally opened his heart and said that it was because he had tried once before. The products sent to him by his supplier had not clear texture and bright color of hairline stainless steel sheet, which resulted in the loss of more than 300 sheets for his project. Therefore, he now worries about whether other suppliers are the same. In order to dispel the customer's concerns, we have sent our sample book to the customer, so that he can rest assured.
A few days later, Mr.Ken received the sample book, and after seeing the physical sample, he said the quality was acceptable, and he was willing to place a trial order. We were very happy to hear this, because after all, this is the customer's recognition of us, and we quoted the price. The customer is also very familiar with the price of the whole market, so he accepted the price of the trial order. And he hope that we can send it to his forwarder's warehouse. In this way, we completed a trial order.
For long-term cooperation, we have carefully followed up the production process of the trial order, hoping to do the best. During the production process, we also took photos to Mr. Ken. After the goods were finished, we sent the goods together with the film and packaging pictures to the customers. The customers said that they were very good, which was a recognition of us.